Elite Line Services

ELS-Transition Manager

US-MI-Novi
3 weeks ago
ID
2017-4419

Overview

Daifuku ELS-02a smallElite Line Services is a major single source maintenance solution in the industry with the bandwidth to service all of your equipment maintenance needs. We maintain all original equipment manufacturers for material handling equipment, BHS, PBB, Facilities, GSE and vehicles. Our hybrid programs efficiently cross utilize technicians between equipment types to provide seamless coverage that protects the best interest of our customers. Whether this is getting full warranty value for new parts and systems or applying experienced and specialized technical support for mature equipment needs, ELS has you covered.

 

Our Benefits:

Elite Line Services offers a wide variety of benefits including Medical, Dental, Vision, Short and Long Term Disability, Company Paid Life Insurance, 401k, Tuition Assistance, EAP, Paid Leave, and Paid Whole Sale Shopping Membership (Sam’s Club).

Responsibilities

POSITION SUMMARY

Responsible for providing operational assistance, support and guidance to the Central Team Director to achieve excellent safety results, customer satisfaction, employee satisfaction while maintaining quality standards and meeting operating and financial goals

 

ESSENTIAL FUNCTIONS

  • Oversees the resourcing and staffing existing and future Operations and Maintenance sites
  • Review all staffing plans and coordinate with resourcing team
  • Coordinate development of Locations annual operating plan and budget.
  • Routinely review P&Ls for designated locations.
  • Interface with all Maintenance Managers, Site Supervisors and customers on business development.
  • Maintain client relationships; own overall end-to-end customer service experience.
  • Manage the operational and fiscal activities of assigned sites to include:  staffing levels, budgets and performance goals.
  • Plan, develop and implement systems and procedures to ensure the operating quality, environmental compliance and safety of assigned sites.
  • Generate and recommend approval of CERs/acquisition requests (ARs)
  • Establish site and Maintenance/Site Manager goals and conduct performance appraisals/reviews.
  • Recommend recognition and/or disciplinary action of personnel as necessary.
  • Coordinate with HR and the Superiors to recommend appropriate compensation levels.
  • Conduct regular relationship meetings with contract customers to ensure proper services are being provided and to determine prospects for future sales.
  • Track sourcing, recruiting applicants thru on-boarding process.
  • Identify, monitor and evaluate Location Support opportunities at assigned sites.
  • Compliance with ELS Safety program policies and procedures.
  • Contributes to potential sales opportunities to include reading and understanding RFPs, writing RFP responses, assessing headcount needs, capital needs and contractual requirements to follow through with a new contract. 
  • Maintain a valid driver’s license and be insurable under the employer’s insurance policy.
  • Perform additional duties/assignments as may be required by management.

Qualifications

BASIC REQUIREMENTS:

  • Bachelor’s Degree in related field and/or 10 years’ experience in a high-level service industry management position.
  • 5+ years’ experience in service provision, adhering to contract terms.
  • Ability to pass required background checks.
  • Strong administrative, communication and leadership skills and abilities, including verbal and written communication, judgment, organizational development, coaching and counseling.
  • Basic knowledge of State and Federal Employment laws.
  • Ability to travel up to 50%

 

 

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree and 10+ years’ experience in a high-level service industry management position.
  • 8+ years’ experience in contract administration.
  • Strong administrative, communication and leadership skills and abilities, including verbal and written communication, judgment, organizational development, coaching and counseling.
  • Advanced knowledge of State and Federal Employment laws.
  • Advanced knowledge of distribution operations and maintenance.
  • Ability to travel up to 50%

 

ADDITIONAL SKILLS AND KNOWLEDGE

  • Ability to maintain confidentiality.
  • Excellent communication, organizational and interpersonal skills.
  • Ability to influence and persuade management level employees.
  • Attention to detail a must.
  • Ability to work unsupervised.
  • Ability to manage time and prioritize work.
  • Ability to establish priorities in a changing environment.
  • Ability to build and maintain solid relationships with customers

 

Computer Skills: Proficient in MS Office to include Word, Excel and Power Point.

 

Other Requirements: Must be able to read, write, speak and understand English.

Additional Responsibilities

Elite Line Services (ELS) is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed